Service Rates

Pike IT Services offers multiple methods to get your computer fixed – note not all services are available via all methods.

Please note a variable travel surcharge applies to onsite support for anything outside of a 15 KM radius from the Port Macquarie CBD.

Onsite Support is offered at $65 per hour.

After Hours Onsite Support is offered at $100 per hour (this applies outside of 8:30am – 9pm).

Remote Support is offered at $25 per 30 minutes.

You can also bring your computer to us for most service options – if you do this there are set prices for common tasks:

Software Rebuild
This includes:

  • Installation of Windows OS
  • Installation of Drivers
  • Installation of Common Applications
 $70
To keep existing data (backup and restore) on a Software Rebuild add $30
New computer setup – this includes data transfer from old computer if required $60