Service Rates
Pike IT Services offers multiple methods to get your computer fixed – note not all services are available via all methods.
Please note a variable travel surcharge applies to onsite support for anything outside of a 15 KM radius from the Port Macquarie CBD.
Onsite Support is offered at $70 per hour.
After Hours Onsite Support is offered at $120 per hour (this applies outside of 8:30am – 9pm).
Remote Support is offered at $30 per 30 minutes.
You can also bring your computer to us for most service options – if you do this there are set prices for common tasks:
Software Rebuild This includes:
|
$70 |
To keep existing data (backup and restore) on a Software Rebuild add | $30 |
New computer setup – this includes data transfer from old computer if required | $65 |
