Remote Support

Pike IT Services uses TeamViewer to provide remote support.

To use this application please do the following:

  1. Click Download Remote Support Application below
  2. Open the downloaded Teamviewer application and click yes when asked if you want to run the application
  3. You will get an ID and a Password which you will have to provide to Pike IT Services
  4. When Pike IT Services connects to your computer you will see a popup in the lower right side of your screen
  5. When Remote Support is finished you can close the application

Please only run this application if you give Pike IT Services permission to access and control your computer remotely